If you feel you are in crisis right now, please give us a call. Emergency services are provided 24 hours a day, seven days a week. Call 785-242-3780 during normal business hours or on evenings/nights, weekends, and holidays on our 24 hour crisis line at 800-241-1266.
Frequently Asked Questions
1. How do I make an appointment for me or my child?
When you call the Elizabeth Layton Center and ask for an appointment to see a therapist you will be referred to an Intake Specialist. Our staff will recommend you come to the center during specific hours to complete an initial assessment:
Walk-In Initial Assessment Hours: 8:00 a.m. – 10:00 a.m. Monday – Thursday.
Business Hours: 8 a.m. – 8 p.m. Monday – Thursday, 8:00 a.m. – 5:00 p.m. Friday
Please bring your insurance card, verification of household income (W2s or last three pay stubs), and the cost of any co-pays your insurance requires. If your insurance is provided through a family member please have their social security number available to provide. We may not be able to access your insurance without this information. You will meet with your Intake Specialist for registration and then you will meet with a therapist. Your therapist will determine the next steps for your treatment and set up your next appointment. The therapist may be a psychologist or a licensed social worker. (If you are in a crisis situation you will not have to wait for an appointment).
2. What services are available from the Elizabeth Layton Center?
• Crisis Intervention
• Individual, Group and Family Therapy
• Psychiatric Services
• Employee Assistance Program (call for details)
• Community Support Services for adults
• Community Based Services for children
3. What kinds of problems can I get help with? If you are experiencing any of the following you may benefit from mental health counseling:
• feeling stressed or distressed
• feel depressed or anxious
• are experiencing family or marital difficulties
• loss of a job or,
• economic hardship or have other concerns.
If you have trouble just getting through the day, or if an emotional problem is interfering with your job or relationships, we can help. To receive information please call the Elizabeth Layton Center at 785-242-3780. Remember that mental health care, like other health services, is a resource that is available to you when you just can’t seem to handle your problems on your own. Research tells us that one in four adults will experience a diagnosable mental illness in their lifetime. Everyone needs a little help now and then.
4. Where is the Elizabeth Layton Center? When is the office open?
The Elizabeth Layton Center has four locations for your convenience. Appointments are scheduled during the week Monday – Friday.
5. Will insurance pay for my appointments? How is the billing done?
During your registration, you will be asked to provide information about insurance and income in order to determine your payment rate. Fees vary according to the services provided and are comparable to or lower than the cost of similar services in private agencies. The Elizabeth Layton Center is an approved provider for mental health services for many insurance providers. Our staff files claims to private insurers, Medicaid (Kansas), and Medicare. Clients without insurance may qualify for a sliding scale fee based on income. Payment is expected at the time service is provided.
6. What about confidentiality?
Maintaining confidentiality is essential. Information you share with members of our staff will not be given to any other person without your written consent, or in special situations defined by law.